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Frequently Asked Questions

   

eIPO SERVICES

 

What is RHB BANK’s eIPO?

This is an Internet share application service provided by RHB BANK Berhad (“RHB BANK”) via RHB BANK’s website – www.rhbbank.com.my (“Internet Bank”) to allow you to subscribe for the Initial Public Offerings (“IPO”). Subject to the terms and conditions of the eIPO Services (“Conditions”) on the www.rhbbank.com.my (“Homepage”), you must be a registered Internet Banking user to use the eIPO Services. This is an alternative way of submitting the application for IPOs in addition to the normal paper-based prospectus and application forms.

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Who is eligible to use RHB BANK eIPO service?

  • Malaysian resident and citizen above the age of 18.
  • You must be a RHB BANK Internet Bank registered user.
  • You must have a CDS account registered in your name (nominees accounts are not allowed) opened with any securities firm.

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What accounts can I use to apply for IPO application?

You can apply for the IPO application using your Savings or Current Account at RHB BANK.

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How do I make the IPO application payment?

You account will be debited upon successful of an IPO application.

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What is the cost of using RHB BANK’s eIPO Services?

There will be a service fee of RM2.50 per every successful application.

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What are the procedures to apply IPO shares online?

  • Click on the IPO service to view the list of opening IPOs.
  • Select the desired IPO from the list IPOs available for application. You can only apply for the IPO while it is still in the offering period. No application is allowed after the IPO is closed.
  • Read the respective prospectus before applying for the IPO.
  • Select the account to be debited, key in your valid CDS account number and number of shares you wish to apply.
  • Read the Notices and accept the declaration to apply online.
  • Confirm the details of your IPO application before you key in your IC number to authorize the application.
  • Print the IPO application confirmation screen as the official receipt of the submitted eIPO application.
  • You may check the status of the eIPO application after the closing date of the respective IPO.

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What are the risks associated with online IPO application?

Potential risks of online transactions include interruption, transmission blackout, delayed transmission due to data congestion in the Internet traffic and incorrect data transmission due to the public nature of the Internet.

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Is this service available 24 hours a day, 7 days a week?

No, the eIPO service is only available from 7.00am to 11pm, 7 days a week. Please note, you can submit your online application for the desired IPO once the prospectus is issued until the closing date and time as indicated in the respective prospectus or such other time as the issuer of the IPO, the Offeror (where relevant) and the Managing Underwriter/Underwriter (where relevant), may in their absolute discretion mutually decide.

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Can I amend or cancel my application once submitted?

No, you cannot amend the eIPO application once you have submitted it. However, cancellation of your applied IPO is permitted. Please refer to "What are the procedures to cancel IPO shares online?".

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What are the procedures to cancel IPO shares online?

  • Click on the cancel application to view the list of IPO you have applied. You can only cancel your application while the IPOs is still in the offering period. No cancellation is allowed after the IPO is closed
  • Select the desired application that you wish to cancel
  • Confirm the details of your IPO application before you key in your IC number to authorize the cancellation.
  • Print the IPO cancellation confirmation screen as the official receipt of the cancelled application.

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How do I get back my IPO application money

Upon successful cancellation of your IPO application, RHB BANK Internet Bank system will refund the IPO application money back to your original application account immediately.

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Is there any charge to cancel an applied IPO?

No, there won’t be any charges imposed for cancellation of IPO application.

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Can I reapply the IPO after I cancelled my IPO application?

Yes, you can apply for the same IPO. However, duplicate applications will rejected.

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By when should I send in my eIPO application?

You are advised to send in the eIPO application at least half an hour before the closing time on the closing date as stated in the respective prospectus. This is to avoid unnecessary online transactions delay due to interruption, transmission blackout, delayed transmission due to data congestion in the Internet traffic and incorrect data transmission due to the public nature of the Internet.

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How do I know whether my application is successful or not?

You can check by viewing the eIPO "View Application Status" page.

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If my application is partially successful, how will I receive the refund for the unsubscribed portion?

RHB BANK will arrange a refund of your application money by crediting the relevant sum into the account which the application money was previously debited from.

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Who determines my allocation?

The issuer of the IPO will determine the allocation of shares between applicants as per the basis described in the respective prospectus or offer document. Should an offer be over-subscribed, your application may be scaled back to less than the number of shares you have applied for, or you may not be successful in your application.

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What happens when a supplementary prospectus is issued?

In the event a supplementary prospectus is issued, you are entitled to revise your application once, within a certain timeframe as specified in the supplementary prospectus. Should there be a supplementary prospectus issued, a notice/advertisement will be published in a widely circulated Bahasa Malaysia and English newspaper. In addition, a written notice together with the supplementary prospectus will be sent to each applicant.

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When will I get my refund if my application is unsuccessful?

You should get your refund within three business days after RHB BANK received the balloting file from Issuing House.

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Who can I contact regarding RHB BANK’s eIPO Services?

You may contact our Customer Care at 603-9280 8228.

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