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At RHB Bank, security for our customers has always been our priority. As your banking partner, we ensure that banking online remains safe and secure for you at all times.
One of the most common cyber threats to the banking industry today is phishing. It is an attempt to fraudulently acquire your account details which will be used to gain access to your account. Fraudsters will send you an email containing a link to a fake website in the hope to collect sensitive information such as your password, IC and ATM card number.
Please note that the Bank will never ask you to reveal sensitive information pertaining to your account. If you have responded to these emails or SMS-es, please contact the bank at 03-9206 8228 immediately.
Sample screen shot of the spoof email
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Sender's Email Address
Spoof email may include a forged email address in the "From" line - Some may actually be real email addresses that have been forged.
Examples: From: ibanksupport@rhbbank.com.my; From: CustomerCareCentre@rhbbank.com.my; |
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Email Greeting |
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Winner announcement RHB Bank will only send email notification to all our campaign winners via Secured Message. |
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Verification of financial details. RHB Bank will not ask you to verify your financial details in any cases. |
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Links in an Email While many emails have links included, just remember that these links can be forged too. |
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Requests Personal Information Most of the spoof emails try to deceive you with a threat that your account is in jeopardy if you do not update your financial information. Do remember that it is not in RHB Bank’s terms and conditions or privacy policy to request customer to provide their SignOn ID or SignOn Password. |